Terms of service

Online Return Policy

We want your online shopping experience at Inglasco.com to be enjoyable, and we want you to be completely satisfied with your purchase. If you wish to return an item, you may do so within 30 days of receiving your delivery for a refund of the purchase price, minus shipping, handling, and any additional fees.

The following are required when returning items for a refund:

• The item must be unused and in its original condition.

• The item must be in its original packaging.

• The item must include all documents, parts, and accessories.

• The order packing slip.

• The receipt (printed copy).

Please follow our warehouse return instructions when sending back your item. The postmark date on the return package will be considered the official return date. If you need to return an item after 30 days, please contact our online customer service at claims@inglasco.com or 1-888-563-2205.

Our online return policy applies only to purchases made on Inglasco.com. Any claims regarding Inglasco Inc. products purchased from our retail partner stores and/or other online stores are the sole responsibility of that retailer.

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Warehouse Returns

If you wish to return an item(s) to our warehouse:
To start the return process, please contact our online Customer Service at claims@inglasco.com or 1-888-563-2205 to obtain a Return Authorization Number. Inglasco Inc. will not accept items returned without a registered Return Authorization Number.

All pre-existing labels on the outside of the package must be removed before shipping. The postmark date on the return package will be considered the official return date.

Refunds will be issued using the same payment method originally used for the purchase, within 30 days of receiving the returned item(s).

For any inquiries regarding your return, please contact Inglasco Inc. Online Customer Service at 1-888-563-2205.

Inglasco Inc. reserves the right to modify this policy at any time without prior notice and will not be responsible for any loss or damage resulting from such changes.